Business Objective:

The property maintenance contractors that perform services for Command7 are dispersed throughout the country. They visit multiple sites per day and need the ability to view tasks, report completed tasks and document the work involved in completing tasks. Some of the key features are listed below:

• Display list of tasks to be completed
• Capture before & after photos
• Capture task-specific or site-specific comments
• Track time spent onsite
• Function properly with limited or no data connection

Challenges:

The Command7 Field Team mobile app is used in places where there is frequently little or no reception and is in every sense an occasionally connected client. The data that is tracked and stored at each site location must transmit to the server, but with out connectivity that posed a problem. We needed to make sure data wasn't lost in the process and that when data connectivity was available that the app would transmit the data.

Solution:

We built the app in a way that data that is critical for the application to run properly must he cached locally. We created a background service that would monitor for data connectivity and signal for the app to transmit the data once it had a connection. Data that is being sent up to the server has to be cached and because of it's time-sensitive nature the background service attempts to submit the data as soon as possible.